Customer Reviews
What our Customers say about us.
From CC - Thurlaston
Thank you so much for your recent most excellent service. My order was placed late Thursday afternoon and delivered the following morning at 08:30hrs. The part was installed and the system working by 09:00 hrs. This is world-class service in anyone's book and very difficult to beat. Hats off to UK Plumbing! - Thank you again.
From RW - Suffolk
Dear Sir/Madam. WHAT EXCELLENT SERVICE. I have just received my order placed yesterday at approximately mid-day. Not only was the item dispatched quickly but the price was very competitive. Your swift response has enabled me to get my central heating up and running again. Thank you very much.
From CM - Southend on Sea
I would just like to give positive feedback re your online order & service. Wow! I ordered a part on Monday afternoon (around 4pm), despatch of order was confirmed on same evening and delivery (by UPS) was made by 12.15pm Tuesday. Absolutely outstanding, and cheaper than your competitors to boot! I would recommend your firm to anyone.
From AS - Cheshire
Mid position valve arrived this morning at 10am, have fitted it and system
is up and running and all within 24 hours of me placing the order with you.
Unbelievable service, the like of which I have never experienced before.
Thank you and congratulations to UK Plumbing on running an extremely
efficient business. Very best wishes.
From DD - Southampton
I would just like to say how impressed I am with UK Plumbing. The service and correspondence I received
was first class. They got me out of a very awkward situation with regards sourcing parts for my boiler.
I would recommend them to anyone, as they go out of their way to put the customer first.
From PH - Perthshire
Thank you we received our order promptly as requested. We let properties and appreciate your efficient service. We will most definately use you again. Many thanks.
From GF - Staffordshire
Hello, I placed an order with you yesterday. Just a line to say what fantastic service you have given. The goods arrived today
and are installed already. Your site is easy to use prices are very good and the range of product excellent. What else can I say accept Goodbye B&Q,
Screwfix, Wickes. All my future requirements will be through your site. Once again many thanks for the excellent service.
From D - Nottinghamshire
Hi, I just wanted to send a quick e-mail to say thank you. The parts came through with very quick delivery. The instructions were easy to follow and I was very impressed with the support that I received to ensure that I had the correct parts to complete the job.Very impressed and I will use your site again if I need anything else in future! Regards D
From JP - Warwickshire
Thank you for your really rapid delivery. The heating programmer was perfect and a sensible price. It clipped on to the old backplate exactly as your website described and it worked immediately. Brilliant! Thank you.
PS Yesterday I contacted you for an estimated delivery time but your delivery was so quick that the request is redundant!
From JG - London
Just a quick note to say thank you for such amazing service.
From RB - Salisbury
Sincere thanks for such a brilliant, swift delivery. Fan now fitted
and boiler functioning again.
From SH - Devon
Thank you so much for sorting this out in such an efficient way - it is fantastic customer service which one very rarely encounters these days. I can't see a link on the website, but if you have some kind of review page I'd be happy to contribute.
From CB - Gateshead
This is just a brief 'thank you'. The replacement valve arrived, promptly, as you promised and is now fitted and working fine. Although there was a slight glitch in the delivery process, I am very impressed by the after sales service from UK-Plumbing and I do like the touch of having a swift answer to my query from an identifiable 'human' - it's much nicer to deal with a 'Cameron' than an impersonal e-mail address.
When I advised you that, not only had my purchased valve failed, you did not quibble at all and just sent another one. That's really good customer service. So, thanks again and, when next I need something like this, UK Plumbing will be my first call.
From AW - Cleethorpes
Sir/s
I am pleased to report that my order arrived, well packed, and all in good order. Many thanks for your very prompt service. I highly recommend you to all others.
From EJE - Bridgend
The programmer has safely arrived and is now installed - Your assistance in obtaining this item is much appreciated.
From HO - Staffordshire
Just to let you know that the part arrived this morning before 10am. Excellent service, exceeding my (already high) expectations :-)
From JL - Berkshire
I made an enquiry yesterday,placed an order and received it today, just wanted to say 'THANK YOU VERY MUCH!' Was very impressed with the prompt efficient service. Kind regards
From PW - West Sussex
Received ... thank you again for a super efficient service.
From MH - Tyne on Wear
Yippee hot water on demand now, it was a faulty diverter valve I watched the fitter all he did was replace the original you sent with the replacement and hey presto working. Thanks for your prompt responce cannot fault the services I believe you judge a company by not what they do when everything goes right but how they act when it goes wrong and on that count Faultless
From VK - Russian Federation
Many thanks for your room thermostat which received in good condition. Have big pleasure to work with your good company, hope for further cooperation.
From NW - Merseyside
Just to say thank you for the excellent service. The heater arrived with me less than 24 hours after I placed the order.
From EW - Greater Manchester
Just wanted to say thank you for the very prompt service - very impressed!
From GR - Cumbria
The valve arrived astonishingly quickly i.e.yesterday, and the new one works perfectly. Your service has been excellent and I am very pleased with the outcome. I shall certainly bring all my future plumbing needs to you.
From RS - Flintshire
Hi! Would like to Thank you for your prompt response in dispatching my order, received it this morning and am more than pleased with the service you offer. Thank you once again it is a pleasure doing business with you. Kind regards RS
From JW - West Lothian
Thank you for your prompt reply and speedy delivery, this is the second time my partner and I have purchased from you and we are very pleased with the service received and shall use your company again should we need to in the future.
From MD - Hertfordshire
(Potterton Fan) Just to say, what great service and thanks. Ordered on Tuesday, arrived on Wednesday morning, and Thursday now humming away in my boiler.
From KT - Yorkshire
Dear Sirs, This item was ordered early afternoon yesterday, recieved today at 09.15 am and fitted and working by 10.15am today. Is this a record? I applaud your excellent service. Thank you KT
From MA - Nottingham
Just to let you know I received the two items I ordered yesterday and they arrived at noon today, many thanks for such swift service and keep up the good work.
From DI - Warwickshire
Just a little note to say a very big THANK YOU to all of you at UK Plumbing for your excellent service and keeping me so well informed regarding my recent order (42596). I had the part I needed within a few days. Thanks to you being the ONLY company that could find me the spare part I needed (which everyone else said was completely obsolete...and I looked everywhere), British Gas (who failed to source it) have since been back today, installed the part, and reconnected me to the gas supply, so once again I have HOT WATER, hurrah! It turns out my brother has used you in the past too and sang your praises. So thank you very much once again for an all round excellent service. I shall certainly recommend you to others(and the BG engineer now knows about you). Kind regards, A Very Happy Customer.
From DT - Bucuresti Romania
Hello, I received the spare parts in good condition, is mounted last week, works perfectly in the future we will work with you. Thanks for a good week, DT
From PM - North Yorkshire
Thank you for your excellent service. The valve arrived this morning, is already installed and the heating is working perfectly. I am very grateful for your prompt attention and speedy delivery.
From MT - Northumberland
Parkray Grate received as notified in good condition. Many thanks for prompt and efficient service ... MT
From CR - Shropshire
Thank you. The two left hand end caps arrived today. Thank you for your help and for responding so swiftly.
From PS - Belgium
Have received this morning the spare part for the Worcester boiler. VERY GOOD SERVICE, TOP !!!!!!!
From TW - Worcestershire
I would like to say how impressed I am with your service. I ordered the above at 2 pm yesterday afternoon and it arrived at 10 am this morning. This is what I call excellent service. Thank you very much.
From PM - Wiltshire
Many, many thanks to all concerned. The advice was 100% the flue was received within 48 hours of dspatch. Fully fitted & the fire is now working at full efficiency. WHAT A BRILLIANT SERVICE FROM ALL CONCERNED.
From HB - Worcestershire
Thank you for your excellent service.... Item arrived this morning !! HB
From RWV - Dorset
Just to confirm that the order has been safely delivered today via UPS and is the correct part ...Many thanks for expediting this item ... RWV
From N - Neath Port Talbot
I just wanted to let you know that I have received the replacement thermostat and that I have passed the broken one onto the courier. Thanks for your very prompt assistance! N
From KG - Bristol
Just to let you know I received the valve on Friday and fitted on Saturday. System now working right again. Thank you for delivering so quickly. Excellent service.
From AA - THIONVILLE France
Thanks, I have received my order in very good conditions. I wish you a nice day. AA
From SG - Norfolk
I took delivery of the replacement fan on Friday evening and it was fitted by the engineer last night. The fan is perfect and runs quietly. Thank you very much for your prompt help with the replacement, I really appreciate it. I will have no hesitation in recommending the excellent service UK Plumbing online provides to all of my colleagues and friends as I have found it to be brilliant.
From GO - Middlesex
Safely received early this morning - many thanks. Ordered Sunday evening, delivered Tuesday morning - couldn't be better and a good price too. If there is a web site where I can recommend you, please advise as I will happily do so. Excellent service - thanks again.
From LH - Berkshire
Thank you for your speedy and efficient service. The timer was delivered less than 24 hours after I ordered it, I am very impressed.
From R - Gwynedd
Hi. Thank you for a very fast response and super fast delivery. Alls fine fitted and working. Thank you. Kind regards R
From PH - Norfolk
Valve actuator received today; installed and working. Very many thanks for speedy response to my order and thanks again for advice received before the order was placed. Regards, P.H.
From G - Middlesex UK
Hi, All installed and working fine, thanks for your prompt service.. Regards G
From BC - Gloucestershire
Goods arrived 10 mins ago, less than 24 hours after placing order. Terrific service; many thanks. BC
From DB - Cheshire
Fantastic service. Ordered at 3.25pm at your Devon store : Received at 1.55pm next day in Cheshire at no extra charge. Thank you very much indeed
From P - Surrey
Just a few words to say thank you. The Siemens controller arrived today, I fitted it and I am now up and running! After several days of no hot water I feel I have died and gone to heaven. I cannot recommend your service enough. Many thanks. Regards P
From DA - Lancashire
I would just like to say thank you for your excellent and speedy service.
From TD - West Sussex
Dear UK Plumbing, Thank you for the quick dispatch of the Heat Exchanger for my Keston Boiler - it arrived safely yesterday morning, which meant that there was heat over the festive period. Much appreciated. Thanks again, TD.
From DK - South Yorkshire
Hi - just a quick message to all the staff, I would like to thank you all for your superb company on your immediate attention to my order. I ordered the item late Sunday the 28th and it was delivered early Tuesday the 30th. thanks once again and I wish you all a happy Christmas, you`re a credit to the company.
From AD - Angus
Good morning - I have received the thermal cutout - thanks for high speed and trusting service. Merry Xmas and HNY to you all.
From RB - Lincolnshire
Part arrived today, just fitted it & now boiler works a treat, house warming up nicely. many thanks to the team for a very prompt & cost effective service, regards
From CB - London
Thank you very much for your efficient service - just arrived.
From LS - Devon
The package arrived this afternoon, is in place and working very well, thank you.
From JB - Lanarkshire
Just a quick note to say thanks for such excellent service and good prices compared to other suppliers on the net ,correct item ordered / dispatched / arrived - all within three working days, - well packed too. After 6 weeks of promises made by a previous prospective supplier there was still no sign of the door even being dispatched by them. Thanks, - I will come to you first in the future.
From MJ - Lincolnshire
Prompt and good service, I am very pleased with this.
From ID - Surrey
Just like to confirm that we received this part yesterday - so thanks very much for your prompt and efficient service.
From BN - Brixham
Just wanted to say a big thank you for all your help, I ordered the wrong pressure vessel last week, you sorted out the correct one for me, I posted the wrong one back to you last Friday and have now received the correct one, many thanks.
From MR - Brighton
I have received the replacement and would like to thank you for your superb support service.
From SD - London
I have today received the above order for which I thank you for your speedy delivery.
From GM - Hampshire
Received order wed AM promt & efficient, many thanks again.
From RS - Flintshire
Hi! Would like to Thank you for your prompt response in dispatching my order, received it this morning and am more than pleased with the service you offer. Thank you once again it is a pleasure doing business with you. Kind regards.
From EP - Dorset
Thank you. Received much faster than I expected!
From RB - Oxfordshire
Thank you so very much for all your help, it is very much appreciated.
From HW - Worcester
Thank you for your excellent service.... Item arrived this morning !!
From SW - Leeds
Fantastic service, many thanks. Arrived this afternoon, fitted in 5 minutes and is working a treat.
From AC - Gloucestershire
I'd just like to say thank you for your excellent service. I ordered my replacement pump at about 3:15pm on Wednesday only for it to turn up by 12pm the following day. Its fitted and we have heating again. Thank you very much for the speedy service. Much appreciated.
From RT - Gwynedd
Thank you for a very fast response and super fast delivery.
From PH - Norfolk
Valve actuator received today; installed and working. Very many thanks for speedy response to my order and thanks again for advice received before the order was placed.
From GB - Middlesex
All installed and working fine, thanks for your prompt service..
From JH - Berkshire
I am happy to report that the replacement actuator has arrived and is now installed and apparently working perfectly. Many thanks for that. Once again, many thanks for your excellent service. This is much appreciated. (Always a worry when buying on line.)
From TM - Cleveland
Thank you for your prompt response.Your excellent service is much appreciated.
From RB - Devon
The correct items arrived today, many thanks for your prompt service.
From JC - Surrey
Just arrived - fantastic service again. Thanks to all concerned.
From JB - Norfolk
Received replacement unit this morning (Friday). It is installed and appears to be working fine.
Once again many thanks for your patience and service, both are appreciated.
From IS - Northampton
Thank you for the extremely quick turnaround of this order.
From CR - Nottingham
What a superb service!
- My stock check email on Tuesday 19th July answered within a couple of minutes,
- Item ordered later the same afternoon,
- Item delivered by UPS on Thursday 21st at 11:05 am.
I'll certainly check with you in the future before going elsewhere for goods within your sales range.
From MS - Inverness-shire
Many thanks for your excellent service! Valve actuator ordered yesterday arrived in the Highlands this morning; now fitted and working. Thanks again.
From AH - Cornwall
Replacement received. Many thanks for your help and sorting it so quickly.
From GP - Germany
I can confirm the receipt of the items for today, so many, many thanks for a fine and perfect service, you and your team did!!! 5*service!!!
Best greeting from the German north-sea coast to the famous harbor town Dartmouth!!!
From NB - East Yorkshire
I received the order about 10 mins ago, what a fantastic service I didn't order until very late Monday.
From PA - Derbyshire
Just a quick note to say I have received the Cartridge this lunchtime and I would like to thank you again for your input. Thank you for great service.
From MH - Hampshire
Thanks, received in good time and condition.
From DM - Aberdeenshire
Success have arrived today intact many thanks for your excellent customer service and your effort made to package safely
From DJ - Shropshire
Thank you for a very good service.
From IF - Kent
What can I say. Great service and delivered as promised. You are a company to be commended. Thank you.
From SS - Somerset
Many, many thanks for a great service. It arrived this morning. Thank you.
From BS - Humberside
Have received the thermostat. Thank you for your quick service.
From GB - Bedfordshire
Many thanks excellent service received today.
From TP - Merseyside
A huge thank you. Boiler running now. I shall recommend UK Plumbing to all my friends. I am very impressed with the service.
From ST - Gloucestershire
Hi, thanks for the great service. The part has arrived today, so I'll be installing it tonight when I get home!
From DB - Lancashire
Thanks for the very prompt service. We received the part on Thursday , very impressed.
From LA - Nottinghamshire
Thank you. Item arrived safely as described at a very competitive price. I'll definitely be using you again.
From JN - Lancashire
Thank you for your swift attention to my order. It arrived this morning at 0930hrs.Both items have been installed and I am now enjoying a cup of tea.
From RD - Isle of Scalpay
Just wanted to say thanks, for the superb service that you have provided to me. To have ordered Thursday 3rd March, and to have received the item the following day is the ultimate in good customer service. Kind regards
From JC - Lanarkshire
I am pleased to confirm that the order was delivererd on 1st of Feb at approx. 2 pm. I am delighted with your service and will certainly recommend you to others.
From RS - Hampshire
Hello, I would like to thank you, for a very good service, on supplying me with the listed item for my water heater. Many thanks for a very quick and efficient service. Regards
From JM - Luton
Order rec'd today many thanks for your prompt service
From GB - Cornwall
Many thanks excellent service received today.
From BC - Bristol
Just a quick email to thank you for your prompt and courteous service.
From ML - Gloucestershire
Many thanks for getting this sorted and arranging the delivery for Saturday. It was much appreciated and enabled the job to be completed over the weekend.
From IG - Northamptonshire
I have received both parts of my order. Thank so much for all your assistance it is very much appreciated.
From JG - East Yorkshire
Many thanks for letting me know & it's arrived safely. You're help in finding the correct item is very much appreciated.
From CC - Cyprus
This message is just to let to know that I have got my order - in time for the next winter. The order was at the box office since 19 of January . Thank you for your help in tracking it down and its been a pleasure doing business with you.
From DN - London
Just to say many thanks. The replacement arrived today and is working fine. Excellent service and much appreciated
From TE - Coventry
Many thanks for prompt response and excellent service
From FM - Staffordshire
The order arrived safe and sound - thank you for the good service.
From ST - East Yorkshire
Thanks for your prompt response and excellent delivery time of second order. Heating system up and running now thanks to UK Plumbing.
From IP - Lancashire
Thanks for the fast and fuss-free service.
From JC - Surrey
Received today. Excellent service - thank you.
From AL - Tyne and Wear
Just to say thanks for the brilliant price and even better service Ordered on Sunday - Installed and working on Wednesday
From SA - Staffordshire
I have placed my order for five salus AC3's and also a central heating pump. Your website was really good - very easy to use and simple checkout procedure!Thank you for all your help, it is much appreciated.
From HK - Norfolk
Just a short note to say thank you for fast dispatch of the goods ordered (Sunvic actuator SM5203 for Minival 5 wire). Also thank you for efficient communication.
From CL - Cumbria
Received with thanks - fitted and working!
From PS - West Yorkshire
Ordered 5/1/11 Received lunchtime 7/1/11 - Excellent Service.
From PR - Hampshire
Thank you for your prompt service, I received the goods yesterday (30th) and I am very satisfied.
From WG - Fife
Just to let you know that I have now received the Danfoss Set1E programmer. Many thanks for your excellent service.
From PK - Dorset
THE ITEM ARRIVED TODAY, SUPERB SERVICE, THANK YOU VERY MUCH.
YOU CAN QUOTE ME AS A REFERENCE ANYTIME!
From PM - Cork Ireland
Both thermostats were delivered in perfect condition at 11.00 am today. Thank you.
From MG - Shrewsbury
Hi just like to thank you for your prompt service I received the goods today.
From RH - Portugal
Many thanks, The spares were received today, Thanks for all your help.
From MC - Essex
Thank you very much for your prompt service. Regards
From EG - Glasgow
Thank you, I received the parts, fitted and are working fine. A very good service also thank Cameron for his assistance.
From MT - Kent
super fast delivery, cheers.
From DS - Essex
order came today at 11 am thanks good fast work.
From TC - Down
Many thanks for your prompt attention to my order. The item arrived today in good order. It is now fitted and working perfectly.
From DH - West Sussex
Received the Horstmann DRT1 Saturday fits perfectly and works perfectly so thank you very much.
From JM - Renfrewshire
order received, thank you for your prompt service.
From GG - Battersea
The new Vaillant filling key arrived yesterday. Great service, thank you
From MA - France
My order was delivered last Saturday - Very satisfied by your service.
From AH - Cambridgeshire
Part received and fitted today. Thank you for your prompt service.
From IM - Inverness
Thank you for your speedy response. Much appreciated!
From VG - Dublin ROI Republic of Ireland
I collected the towel rail from my neighbour. I have checked it and it is working.
Thank you for the good service of UK Plumbing
From JR - West Sussex
Thank you so much.......what a fantastic service! Anything else we need we will come back to you!
From CB - London
Thank you very much for your efficient service - just arrived.