Customer Reviews

What our Customers say about us.

From CC - Thurlaston

Thank you so much for your recent most excellent service.  My order was placed late Thursday afternoon and delivered the following morning at 08:30hrs. The part was installed and the system working by 09:00 hrs. This is world-class service in anyone's book and very difficult to beat. Hats off to UK Plumbing! - Thank you again.

From RW - Suffolk

Dear Sir/Madam. WHAT EXCELLENT SERVICE. I have just received my order placed yesterday at approximately mid-day. Not only was the item dispatched quickly but the price was very competitive. Your swift response has enabled me to get my central heating up and running again. Thank you very much.

From CM - Southend on Sea

I would just like to give positive feedback re your online order & service.  Wow!  I ordered a part on Monday afternoon (around 4pm), despatch of order was confirmed on same evening and delivery (by UPS) was made by 12.15pm Tuesday.  Absolutely outstanding, and cheaper than your competitors to boot!  I would recommend your firm to anyone.

From AS - Cheshire

Mid position valve arrived this morning at 10am, have fitted it and system
is up and running and all within 24 hours of me placing the order with you.
Unbelievable service, the like of which I have never experienced before.
Thank you and congratulations to UK Plumbing on running an extremely
efficient business. Very best wishes.

From DD - Southampton

I would just like to say how impressed I am with UK Plumbing. The service and correspondence I received
was first class. They got me out of a very awkward situation with regards sourcing parts for my boiler.
I would recommend them to anyone, as they go out of their way to put the customer first.

From PH - Perthshire

Thank you we received our order promptly as requested. We let properties and appreciate your efficient service. We will most definately use you again. Many thanks.

From GF - Staffordshire

Hello, I placed an order with you yesterday. Just a line to say what fantastic service you have given. The goods arrived today
and are installed already. Your site is easy to use prices are very good and the range of product excellent. What else can I say accept Goodbye B&Q,
Screwfix, Wickes. All my future requirements will be through your site. Once again many thanks for the excellent service.

From D - Nottinghamshire

Hi, I just wanted to send a quick e-mail to say thank you. The parts came through with very quick delivery. The instructions were easy to follow and I was very impressed with the support that I received to ensure that I had the correct parts to complete the job.Very impressed and I will use your site again if I need anything else in future! Regards D

From JP - Warwickshire

Thank you for your really rapid delivery.  The heating programmer was perfect and a sensible price.  It clipped on to the old backplate exactly as your website described and it worked immediately.  Brilliant!  Thank you.

PS Yesterday I contacted you for an estimated delivery time but your delivery was so quick that the request is redundant!

From JG - London

Just a quick note to say thank you for such amazing service.

From RB - Salisbury

Sincere thanks for such a brilliant, swift delivery.  Fan now fitted
and boiler functioning again.

From SH - Devon

Thank you so much for sorting this out in such an efficient way - it is fantastic customer service which one very rarely encounters these days. I can't see a link on the website, but if you have some kind of review page I'd be happy to contribute.

From  CB - Gateshead

This is just a brief 'thank you'. The replacement valve arrived, promptly, as you promised and is now fitted and working fine. Although there was a slight glitch in the delivery process, I am very impressed by the after sales service from UK-Plumbing and I do like the touch of having a swift answer to my query from an identifiable 'human' - it's much nicer to deal with a 'Cameron' than an impersonal e-mail address.
When I advised you that, not only had my purchased valve failed, you did not quibble at all and just sent another one. That's really good customer service. So, thanks again and, when next I need something like this, UK Plumbing will be my first call.

From AW - Cleethorpes

Sir/s
I am pleased to report that my order arrived, well packed, and all in good order. Many thanks for your very prompt service. I highly recommend you to all others.

From EJE - Bridgend

The programmer has safely arrived and is now installed - Your assistance in obtaining this item is much appreciated.

From HO - Staffordshire

Just to let you know that the part arrived this morning before 10am. Excellent service, exceeding my (already high) expectations :-)

From JL - Berkshire

I made an enquiry yesterday,placed an order and received it today, just wanted to say 'THANK YOU VERY MUCH!'  Was very impressed with the prompt efficient service.  Kind regards

From PW - West Sussex

Received ... thank you again for a super efficient service.

From  MH - Tyne on Wear

Yippee hot water on demand now, it was a faulty diverter valve I watched the fitter all he did was replace the original you sent with the replacement and hey presto working. Thanks for your prompt responce cannot fault the services I believe you judge a company by not what they do when everything goes right but how they act when it goes wrong and on that count Faultless

From VK - Russian Federation

Many thanks for your room thermostat which received in good condition. Have big pleasure to work with your good company, hope for further cooperation.

From NW - Merseyside

Just to say thank you for the excellent service. The heater arrived with me less than 24 hours after I placed the order.

From EW - Greater Manchester

Just wanted to say thank you for the very prompt service - very impressed! 

From GR - Cumbria

The valve arrived astonishingly quickly i.e.yesterday, and the new one works perfectly.  Your service has been excellent and I am very pleased with the outcome. I shall certainly bring all my future plumbing needs to you.

From RS - Flintshire

Hi!  Would like to Thank you  for your prompt response in dispatching my order, received it this morning and am more than pleased with the service you offer. Thank you once again it is a pleasure doing business with you. Kind regards RS

From  JW - West Lothian

Thank you for your prompt reply and speedy delivery, this is the second time my partner and I have purchased from you and we are very pleased with the service received and shall use your company again should we need to in the future.

From  MD - Hertfordshire

(Potterton Fan) Just to say, what great service and thanks. Ordered on Tuesday, arrived on Wednesday morning, and Thursday now humming away in my boiler.

From KT - Yorkshire

Dear Sirs, This item was ordered early afternoon yesterday, recieved today at 09.15 am and fitted and working by 10.15am today. Is this a record? I applaud your excellent service. Thank you KT

From  MA -  Nottingham

Just to let you know I received the two items I ordered yesterday and they arrived at noon today, many thanks for such swift service and keep up the good work.

From  DI -  Warwickshire

Just a little note to say a very big THANK YOU to all of you at UK Plumbing for your excellent service and keeping me so well informed regarding my recent order (42596). I had the part I needed within a few days. Thanks to you being the ONLY company that could find me the spare part I needed (which everyone else said was completely obsolete...and I looked everywhere), British Gas (who failed to source it) have since been back today, installed the part, and reconnected me to the gas supply, so once again I have HOT WATER, hurrah! It turns out my brother has used you in the past too and sang your praises. So thank you very much once again for an all round excellent service. I shall certainly recommend you to others(and the BG engineer now knows about you). Kind regards, A Very Happy Customer.

From DT - Bucuresti  Romania

Hello, I received the spare parts in good condition, is mounted last week, works perfectly in the future we will work with you. Thanks for a good week, DT

From  PM - North Yorkshire

Thank you for your excellent service. The valve arrived this morning, is already installed and the heating is working perfectly. I am very grateful for your prompt attention and speedy delivery.

From MT - Northumberland

Parkray Grate received as notified in good condition.  Many thanks for prompt and efficient service ... MT

From  CR - Shropshire

Thank you.  The two left hand end caps arrived today. Thank you for your help and for responding so swiftly.

From  PS - Belgium

Have received this morning the spare part for the Worcester boiler. VERY GOOD SERVICE, TOP !!!!!!!

From  TW - Worcestershire

I would like to say how impressed I am with your service.  I ordered the above at 2 pm yesterday afternoon and it arrived at 10 am this morning.  This is what I call excellent service.  Thank you very much.

From  PM - Wiltshire

Many, many thanks to all concerned. The advice was 100% the flue was received within 48 hours of dspatch. Fully fitted & the fire is now working at full efficiency. WHAT A BRILLIANT SERVICE FROM ALL CONCERNED.

From HB - Worcestershire

Thank you for your excellent service....  Item arrived this morning !! HB

From RWV - Dorset

Just to confirm that the order has been safely delivered today via UPS and is the correct part ...Many thanks for expediting this item ... RWV

From N - Neath Port Talbot

I just wanted to let you know that I have received the replacement thermostat and that I have passed the broken one onto the courier. Thanks for your very prompt assistance! N 

From  KG - Bristol

Just to let you know I received the valve on Friday and fitted on Saturday. System now working right again. Thank you for delivering so quickly. Excellent  service.

From AA - THIONVILLE  France

Thanks, I have received my order in very good conditions.  I wish you a nice day.  AA

 

From  SG - Norfolk

I took delivery of the replacement fan on Friday evening and it was fitted by the engineer last night. The fan is perfect and runs quietly. Thank you very much for your prompt help with the replacement, I really appreciate it. I will have no hesitation in recommending the excellent service UK Plumbing online provides to all of my colleagues and friends as I have found it to be brilliant.

From  GO - Middlesex

Safely received early this morning - many thanks. Ordered Sunday evening, delivered Tuesday morning - couldn't be better and a good price too.  If there is a web site where I can recommend you, please advise as I will happily do so. Excellent service - thanks again.

From  LH - Berkshire

Thank you for your speedy and efficient service.  The timer was delivered less than 24 hours after I ordered it, I am very impressed.

From R - Gwynedd

Hi. Thank you for a very fast response and super fast delivery. Alls fine fitted and working. Thank you. Kind regards R

From PH - Norfolk

Valve actuator received today;  installed and working. Very many thanks for speedy response to my order and thanks again for advice received before the order was placed. Regards,   P.H.

From G - Middlesex UK

Hi, All installed and working fine, thanks for your prompt service.. Regards G

From BC - Gloucestershire

Goods arrived 10 mins ago, less than 24 hours after placing order. Terrific service;  many thanks. BC

From  DB - Cheshire

Fantastic  service. Ordered at 3.25pm at your Devon store : Received at 1.55pm next day in Cheshire at no extra charge. Thank you very much indeed

From P - Surrey

Just a few words to say thank you. The Siemens controller arrived today, I fitted it and I am now up and running! After several days of no hot water I feel I have died and gone to heaven. I cannot recommend your service enough. Many thanks. Regards  P

From  DA - Lancashire

I would just like to say thank you for your excellent and speedy service.

From TD - West Sussex

Dear UK Plumbing, Thank you for the quick dispatch of the Heat Exchanger for my Keston Boiler - it arrived safely yesterday morning, which meant that there was heat over the festive period. Much appreciated. Thanks again, TD.

From  DK - South Yorkshire

Hi - just a quick message to all the staff, I would like to thank you all for your superb company on your immediate attention to my order. I ordered the item late Sunday the 28th and it was delivered early Tuesday the 30th. thanks once again and I wish you all a happy Christmas, you`re a credit to the company.

From AD - Angus

Good morning - I have received the thermal cutout - thanks for high speed and trusting service. Merry Xmas and HNY to you all.

From  RB - Lincolnshire

Part arrived today, just fitted it & now boiler works a treat, house warming up nicely. many thanks to the team for a very prompt & cost effective service, regards

From CB - London

Thank you very much for your efficient service - just arrived.

From LS - Devon

The package arrived this afternoon, is in place and working very well, thank you.

From  JB - Lanarkshire

Just a quick note to say thanks for such excellent service and good prices compared to other suppliers on the net ,correct item ordered / dispatched / arrived - all within three working days, - well packed too. After 6 weeks of promises made by a previous prospective supplier there was still no sign of the door even being dispatched by them. Thanks, - I will come to you first in the future.

From MJ - Lincolnshire

Prompt and good service, I am very pleased with this. 

From ID - Surrey

Just like to confirm that we received this part yesterday - so thanks very much for your prompt and efficient service.

From BN - Brixham

Just wanted to say a big thank you for all your help, I ordered the wrong pressure vessel last week, you sorted out the correct one for me, I posted the wrong one back to you last Friday and have now received the correct one, many thanks.

From MR - Brighton

I have received the replacement and would like to thank you for your superb support service.

From SD - London

I have today received the above order for which I thank you for your speedy delivery. 

From  GM - Hampshire

Received order wed AM  promt  & efficient, many thanks again.

From RS - Flintshire

Hi! Would like to Thank you  for your prompt response in dispatching my order, received it this morning and am more than pleased with the service you offer. Thank you once again it is a pleasure doing business with you. Kind regards.

From EP - Dorset

Thank you.  Received much faster than I expected!

From RB - Oxfordshire

Thank you so very much for all your help, it is very much appreciated. 

From HW  -  Worcester

Thank you for your excellent service....  Item arrived this morning !!

From  SW - Leeds

Fantastic service, many thanks. Arrived this afternoon, fitted in 5 minutes and is working a treat.

From  AC - Gloucestershire

I'd just like to say thank you for your excellent service.  I ordered my replacement pump at about 3:15pm on Wednesday only for it to turn up by 12pm the following day.  Its fitted and we have heating again. Thank you very much for the speedy service. Much appreciated.

From RT  - Gwynedd

Thank you for a very fast response and super fast delivery.

From PH  - Norfolk

Valve actuator received today; installed and working. Very many thanks for speedy response to my order and thanks again for advice received before the order was placed.

From GB  - Middlesex

All installed and working fine, thanks for your prompt service..

From JH  - Berkshire

I am happy to report that the replacement actuator has arrived and is now installed and apparently working perfectly.  Many thanks for that.  Once again, many thanks for your excellent service.  This is much appreciated.  (Always a worry when buying on line.)

From TM  - Cleveland

Thank you for your prompt response.Your excellent service is much appreciated.

From RB  -  Devon

The correct items arrived today, many thanks for your prompt service.

From  JC - Surrey

Just arrived - fantastic service again. Thanks to all concerned.

From  JB - Norfolk

Received replacement unit this morning (Friday). It is installed and appears to be working fine.
Once again many thanks for your patience and service, both are appreciated.

From  IS - Northampton

Thank you for the extremely quick turnaround of this order.

From  CR - Nottingham

What a superb service!

I'll certainly check with you in the future before going elsewhere for goods within your sales range.

From  MS - Inverness-shire

Many thanks for your excellent service!   Valve actuator ordered yesterday arrived in the Highlands this morning; now fitted and working.  Thanks again.

From  AH - Cornwall

Replacement received. Many thanks for your help and sorting it so quickly.

From  GP - Germany

I can confirm the receipt of the items for today, so many, many thanks for a fine and perfect service, you and your team did!!!  5*service!!!
Best greeting from the German north-sea coast to the famous harbor town Dartmouth!!!

From  NB - East Yorkshire

I received the order about 10 mins ago, what a fantastic service I didn't order until very late Monday.

From  PA - Derbyshire

Just a quick note to say I have received the Cartridge this lunchtime and I would like to thank you again for your input. Thank you for great service.

From  MH - Hampshire

Thanks, received in good time and condition.

From  DM - Aberdeenshire

Success have arrived today intact many thanks for your excellent customer service and your effort made to package safely

From  DJ - Shropshire

Thank you for a very good service.

From  IF - Kent

What can I say. Great service and delivered as promised. You are a company to be commended. Thank you.

From  SS - Somerset

Many, many thanks for a great service. It arrived this morning. Thank you.

From  BS - Humberside

Have received the thermostat. Thank you for your quick service.

From  GB - Bedfordshire

Many thanks excellent service received today.

From  TP - Merseyside

A huge thank you. Boiler running now. I shall recommend UK Plumbing to all my friends. I am very impressed with the service.

From  ST - Gloucestershire

Hi, thanks for the great service. The part has arrived today, so I'll be installing it tonight when I get home!

From  DB - Lancashire

Thanks for the very prompt service. We received the part on Thursday , very impressed.

From  LA -  Nottinghamshire

Thank you. Item arrived safely as described at a very competitive price. I'll definitely be using you again.

From  JN - Lancashire

Thank you for your swift attention to my order. It arrived this morning at 0930hrs.Both items have been installed and I am now enjoying a cup of tea.

From  RD -  Isle of Scalpay

Just wanted to say thanks, for the superb service that you have provided to me. To have ordered Thursday 3rd March, and to have received the item the following day is the ultimate in good customer service. Kind regards

From  JC - Lanarkshire

I am pleased to confirm that the order was delivererd  on 1st of Feb at approx. 2 pm. I am delighted with your service and will certainly recommend you to others.

From  RS - Hampshire

Hello, I would like to thank you, for a very good service, on supplying me with the listed item for my water heater. Many thanks for a very quick and efficient service. Regards

From  JM - Luton

Order rec'd today many thanks for your prompt service 

From  GB - Cornwall

Many thanks excellent service received today.

From  BC - Bristol

Just a quick email to thank you for your prompt and courteous service.

From  ML - Gloucestershire

Many thanks for getting this sorted and arranging the delivery for Saturday. It was much appreciated and enabled the job to be completed over the weekend.

From  IG - Northamptonshire

I have received both parts of my order. Thank so much for all your assistance it is very much appreciated.

From  JG - East Yorkshire

Many thanks for letting me know & it's arrived safely. You're help in finding the correct item is very much appreciated.

From  CC - Cyprus

This message is just to let to know that I have got my order - in time for the next winter. The order was at the box office since 19 of January . Thank you for your help in tracking it down and its been a pleasure doing business with you.

From  DN -  London

Just to say many thanks. The replacement arrived today and is working fine. Excellent service and much appreciated

From  TE - Coventry

Many thanks for prompt response and excellent service

From  FM - Staffordshire

The order arrived safe and sound - thank you for the good service.

From  ST - East Yorkshire

Thanks for your prompt response and excellent delivery time of second order. Heating system up and running now thanks to UK Plumbing.

From  IP - Lancashire

Thanks for the fast and fuss-free service.

From  JC - Surrey

Received today. Excellent service - thank you.

From  AL - Tyne and Wear

Just to say thanks for the brilliant price and even better service Ordered on Sunday - Installed and working on Wednesday

From  SA - Staffordshire

I have placed my order for five salus AC3's and also a central heating pump. Your website was really good - very easy to use and simple checkout procedure!Thank you for all your help, it is much appreciated.

From  HK - Norfolk

Just a short note to say thank you for fast dispatch of  the goods ordered (Sunvic actuator SM5203 for Minival 5 wire). Also thank you for efficient communication.

From  CL - Cumbria

Received with thanks - fitted and working!

From  PS - West Yorkshire

Ordered 5/1/11  Received lunchtime 7/1/11 - Excellent Service.

From  PR - Hampshire

Thank you for your prompt service, I received the goods yesterday (30th) and I am very satisfied.

From  WG - Fife

Just to let you know that I have now received the Danfoss Set1E programmer. Many thanks for your excellent service.

From  PK - Dorset

THE ITEM ARRIVED TODAY, SUPERB SERVICE,  THANK YOU VERY MUCH.
YOU CAN QUOTE ME AS A REFERENCE ANYTIME!

From  PM - Cork Ireland

Both thermostats were delivered in perfect condition at 11.00 am today.  Thank you.

From  MG - Shrewsbury

Hi just like to thank you for your prompt service I received the goods today.

From  RH - Portugal

Many thanks, The spares were received today, Thanks for all your help.

From  MC - Essex

Thank you very much for your prompt service. Regards

From  EG - Glasgow

Thank you, I received the parts, fitted and are working fine. A very good service also thank Cameron for his assistance.

From  MT - Kent

super fast delivery, cheers.

From  DS - Essex

order came today at 11 am thanks good fast work.

From  TC - Down

Many thanks for your prompt attention to my order.  The item arrived today in good order.  It is now fitted and working perfectly. 

From  DH - West Sussex

Received the Horstmann DRT1 Saturday fits perfectly and works perfectly so thank you very much. 

From  JM - Renfrewshire

order received, thank you for your prompt service.

From  GG - Battersea

The new Vaillant filling key arrived yesterday. Great service, thank you

From  MA - France

My order was delivered last Saturday - Very satisfied by your service.

From  AH - Cambridgeshire

Part received and fitted today.  Thank you for your prompt service.

From  IM - Inverness

Thank you for your speedy response.  Much appreciated!

From  VG - Dublin ROI Republic of Ireland

I collected the towel rail from my neighbour. I have checked it and it is working.
Thank you for the good service of UK Plumbing

From JR - West Sussex

Thank you so much.......what a fantastic service!   Anything else we need we will come back to you!

From CB - London

Thank you very much for your efficient service - just arrived.